OVERVIEW

This document summarises the Board’s process and procedures with respect to enforcement of the Elbow Springs Golf Club Code of Conduct and the guidelines the Club has established for Member’s behaviour and conduct.  The Club’s Code of Conduct is also posted in the Club’s locker rooms.

The following Code of Conduct applies to all players including: Members, Associate Members, Intermediate and Junior Members of the Elbow Springs Golf Club, their guests and non-member green fee players.

The Code of Conduct applies to all areas of the Elbow Springs Golf Course, including: the course, all practice areas, the clubhouse and the parking areas.

ELBOW SPRINGS CODE OF CONDUCT

All Players are expected to:

• Conduct themselves in a sportsmanlike and courteous manner.
• NOT hit into the group playing in front of them.
• NOT harass, threaten, physically or verbally abuse other players or staff.
• NOT use inappropriate, foul or abusive language.
• Check-in with the Pro Shop and the Starter prior to each round of golf.
• Obey all signs posted on the golf course.
• Maintain a pace of play consistent with a four (4) hour fifteen (15) minute round of play.
• Follow directions given by Pro Shop staff, the Starter and Course Marshals.
• Not willfully damage the golf course playing area, facilities, or equipment.

The General Manager at the request of the Board of Directors, has been directed to ensure all players at Elbow Springs Golf Course abide by the requirements set out in this Code of Conduct.

All Members, their guests and non-member green fee players are expected to be familiar with the Code of Conduct. 

Members may advise or remind other players of the Code of Conduct in situations where a player appears unfamiliar with, or is not following, the rules.  However, under no circumstances shall a Member attempt to discipline other players with respect to infractions of the Code. 

Members are encouraged to report infractions via the Pro Shop to the General Manager and/or a Director of the Board.

Infraction/Complaint Procedure

• Complaints may be made by any person including Members, Associate Members, guests, staff and Members of the public.
• Infractions of the Code of Conduct shall be reported to the Pro Shop using the complaint form available in the Pro Shop on the day of the incident.
• The complaint will be reviewed/investigated by the General Manager and representatives from the Board of Directors who together will consider any required action.
• All severe infractions, repeat infractions and circumstances involving injury will be forwarded to the Conduct Committee for review and recommendations to the Board of Directors.
• Repeat infractions or serious violations by Members will be forwarded to and assessed by the Club’s Conduct Committee and the Board of Directors in accordance with the By-Laws of the Elbow Springs Golf Club, and any such infractions may result in suspensions and/or cancellation of the Member’s annual playing privileges. Extreme violations may result in the termination of the Member’s equity memberships, as per the Club By-Law 3.03.  Guests and non-member green fee players could have their playing privileges revoked by Club Management and be banned from future play at Elbow Springs Golf Course.
• The Conduct Committee will consider the severity of the infraction using the following guidelines and examples of infractions and offences that violate the Code of Conduct and the repercussions that may follow.

No Outside Alcohol Policy

• Members should be aware that bringing their own alcohol to the facility is in violation of AGLC regulations.  All provisions of the Alberta Liquor Control Act and the Liquor Licensing Act must be strictly followed by the Club.  Signage is posted around the property and we ask that you refrain from bringing your own alcohol. Your cooperation and understanding is appreciated.